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Shipping policy

Shipping Policy

Last Updated: August 15, 2026

We are committed to delivering your order safely and on time. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email or message once your order has been shipped.

Shipping & Delivery

  • Standard delivery generally takes 3–7 business days after dispatch.

  • Delivery times may vary depending on your location, courier availability, weather, holidays, or other unforeseen circumstances.

  • Estimated delivery dates are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location, order size, and applicable shipping method.

Any free-shipping offers will be clearly mentioned on the website and may be subject to minimum order requirements.

Order Tracking

Once your order has been dispatched, you will receive tracking information where available. You can use the tracking details provided to monitor your shipment.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number.

While we work with our shipping partners to resolve delivery issues, delays caused by couriers or circumstances beyond our control may occur.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If an order has already been shipped to an incorrect address provided by the customer, additional shipping charges may apply for reshipment.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged product. We will review the issue and assist you according to our return or replacement policy.

International Shipping

If international shipping is available, additional customs duties, taxes, or import charges may apply. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact details provided on our website.

Thank you for shopping with us!